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and appreciate the opportunity to provide him/her with pediatric dental services. The information that follows is designed to answer many questions most parents have. We want you to know about our policies and methods of practice. The more you know, the more we can be of service. If there are any questions, however, please ask since we do want to be of help. Everyone in this practice operates as a team member. All have been trained as professionals and we take pride in our professional capability.
Patients
We Treat. We see children of any age up to and including high school
students. Services Provided. We perform comprehensive preventive and
restorative dental care for children including fillings, extraction, space
maintainers, pit and fissure sealants and orthodontics (braces). Nitrous
oxide (laughing gas), sedatives and tranquilizers are used when indicated.
Functional Appliances. A major interest we have is the proper growth and
development of the child's face and jaws. We want each child to have a
good jaw relationship, room for the teeth and a pleasing profile and
smile. Office Hours, Appointments and Cancellation of Appointments. This office is open on the following schedule:
The office is closed on major holidays. It is also closed at times when we are away attending continuing education programs to increase our skills and maintain knowledge of the latest developments to serve the children better. We try to see all patients on an appointment basis and request that you call in advance so that we can reserve a time for you. The office telephone number is 394-4058. We make every effort to honor all time commitments and request that you extend the same courtesy to us. If you cannot
keep an appointment, please notify us immediately. We ask that you please
give us 24 hours notice. This courtesy makes it possible to give your
appointment time to another patient. We reserve the right to bill for
failed appointments. Emergency Care. We recognize that you can have an emergency situation arise and we will do our best to respond to your problem promptly .If you do have such a problem. please call us as early in the day as possible. Please call the office number if you require treatment after office hours. Information will be provided where Dr. Wohlfeld may be reached.
Telephone
Calls. All patients are encouraged to call with any questions they
have concerning dental problems. However, it would be most unfair to our
patients were Dr. Wohlfeld to leave to answer every telephone
call. Our office staff is well qualified to answer most questions. If the
call requires Dr. Wohlfeld to speak with you, he will return
your call at the earliest opportunity. Recall Visits. We hope you share in our belief that regular preventive dental health care is a sound investment. While the responsibility for returning for this treatment rests primarily with you, we will provide the service of sending you a written reminder when it is time to return. We schedule recall visits 6 months in advance.
Fee and Payments - We make
every effort to keep down the cost of dental care. It is our policy to
collect fees as they are incurred. This means that any insurance
deductibles and/or co-pays must be paid at the time of the visit. If your
treatment program requires several visits, you will be given an estimate
and asked to discuss definite financial arrangements with a member of our
business office staff. For your convenience MasterCard and VISA may be
used. Insurance - In most cases we accept assignment of benefits from the insurance companies. This means you pay us only that portion that the insurance company does not cover. Quite often a dental insurance plan will include a "pre-determination" or "prior authorization" clause. We will submit a treatment plan for review by your insurance carrier if this is a requirement of your plan. Please remember that insurance is considered a method of reimbursing the patient for fees paid to the doctor and is not a substitute for payment. Please remember that no insurance company attempts to cover all dental costs. Some companies pay fixed allowances for certain procedures and others pay a percentage of the charge. It is your responsibility to pay any deductible amount, co-insurance, or any other balance not paid for by your insurance company. We know questions can arise on insurance matters. We encourage you to discuss such questions with our business office staff. We will be happy to help you receive the maximum benefits; however, the agreement of the insurance company to pay for your dental care is a contract between you and the insurance company.
One Final Note - No Smoking Please
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